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| Source : Internet |
Google has
admitted that it listens to voice recordings of users from its AI
voice-assistant Google Assistant after its Dutch language recordings
were leaked by Belgian public broadcaster VRT NWS.
Earlier this week, VRT NWS claims that Third-party contractors who working for google are secretly recording and listening your privet talks. “Most of these recordings were made consciously, but Google also listens
to conversations that should never have been recorded, some of which
contain sensitive information,” VRT claimed in its report. After obtaining copies of some recordings, VRT NWS reached out to the
users and had them verify their voice, or those of their children,
talking to the digital assistant.
Google’s product manager of Search David Monsees responded to the report, publishing a blog titled "More information about our processes to safeguard speech data", where he claimed “These language experts review and transcribe a small set of queries to
help us better understand those languages. This is a critical part of
the process of building speech technology, and is necessary to creating
products like the Google Assistant,”
In a statement, Google said it only transcribes and uses "about 0.2 per
cent of all audio clips", to improve their voice recognition
technology. However, of over 1,000 recordings from Assistant, which is used on
smartphones, smart home speakers like Google Home and other products, VRT reported that 153 were recorded accidentally
and even revealed some personal information of users such as their
address in one case and names of grandchildren of a family in another. "The company has launched an investigation because the contractor
breached data security policies," said the Google spokesperson.
In February, Google detailed that its Nest Guard, the centerpiece of
the Nest Secure home alarm system, would soon receive Google Assistant
functionality -- meaning the device needed to have both a speaker and
microphone. Users were not made aware that the Nest Guard had a
microphone at all, however. Google responded by saying the failure to make users aware of a microphone in Nest Guard was nothing more than a mistake.
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